Frequently Asked Questions
1. How if Bad Weather?
Light to moderate rain does not affect the program, except heavy rain or other hazardous conditions we can reschedule to other session or date depends on availability.
2. Can i pay by Cash or credit card on the spot?
Yes, we accept payment by credit card (Visa/Master) and cash in the location.
3. Can i pay online by credit card or paypal?
Yes, we accept online payment by credit card (Visa/Master) and Paypal.
4. Is Children allowed to join Swim with Dolphin Program?
Yes, child from 2 yo can join the swim with dolphin program
5. Can i droped to other Hotel/Location after the activity?
Pickup and Drop-off should be in same location or still in same area.
6. Is it possible if there someone in our group want to come with the transport but not join in the program?
Yes, it is possible with additional fee IDR 100.000 /person